Relieving Dental Anxiety

Edit: I absolutely love Dr. Rao as well, both her and Dr. Nair are amazing dentist. Also I'd like to give a shoutout to the front desk team, Bailey and Anastasia, they are the sweetest. They’re always welcoming, super helpful with scheduling, and make the whole experience so easy from start to finish. The office itself is clean, calm, and has such a welcoming vibe. Had such a great experience with Esme today! She was super friendly, gentle, and made the whole appointment super enjoyable. _____ Dr. Nair is an excellent dentist. I recently relocated to Austin from Seattle and was worrying about looking for a new dentist, but I got lucky I found Dr. Nair. She is a professional and has a naturally lovely personality. We had a little chat after my care and I love talking to her :) On top of that, she took extra time to explain every procedure she was doing to me and make sure that I am always comfortable. Not to mention, the whole staff crews are so nice. I tested positive for covid a couple of days before the appointment. I tried calling the office but realized they are closed due to the holiday. I sent them an email and to my surprise, they called me right away to inform me it is okay to reschedule when I'm feeling better. The staff also waived my last-minute cancelation fee ~ The whole experience was 10/5 ✨✨✨ I would recommend Dr. Nair and this business to everyone. She and the team are the best dental crew in town!

I always love coming in for my check ups or whatever I need done. Dr Nair is such a sweet and compassionate person, and you can feel how much she cares about you and your treatment. Also, all of the hygienists and front desk workers always are kind and friendly, and they all work together to always deliver a wonderful experience!

From start to finish the service was great. This was my first ever time seeing a dentist and getting dental work in all of my 33 years of life and I could do it again. My son also had an appointment. He had been traumatized by a recent, unrelated, hospital visit, and was unsure about seeing the dentist. He was hesitant at first, but Dr. Nair walked him through his dental appointment. He started off turning his body sideways to avoid making eye contact, but in the end he ended up laying back and listening, even responding to her questions at times. When it was my turn, I had Esmeralda as a hygienist. She walked me through the cleaning and was so reassuring and patient with me. With this being my first time ever seeing a dentist or getting dental work, I had no idea what to expect. There was a minimal amount of times I expressed discomfort and as soon as I did, she stopped immediately, applied more gel, then worked on another area until she discomforted area was for sure numb. Dr. Nair literally walked me through it. As soon as I heard the drill come on, I felt a little anxiety. As soon as the filling started, I hear her not only comforting me through it but also coaching and explaining things to the assistant who was helping her at the time. As soon as a major part was done, she offered to take a break so that I can gather myself. I told her that it was not what I expected and went so smoothly that I was ready to start the next part right away. It was over before I knew it. For my first dental appointment, this was not only thorough, but very comforting through the entire process. I don’t want to find a professional to help back home in the DFW, I am perfectly fine coming back to Dr. Nair’s office in the future.

(Translated by Google) Excellent care from Elizabeth and Esmeralda, very professional. Thank you. I recommend the excellent treatment she provides to all patients. (Original) Excelente atención de Elizabeth y Esmeralda muy profesional. Gracias. Recomiendo a todos los pacientes del trato que ella da excelente😁🌹🌺

After many years of not being able to make it to the dentist, I finally decided to go in — and I’m so glad I chose Serenity Dental. From the moment I walked in, the staff was incredibly friendly and welcoming. Dr. Nair and her hygienist, Asmi, were absolutely wonderful. They both have such calm and reassuring bedside manners. I truly appreciated that there was no pressure to buy products or add unnecessary treatments — everything felt honest and patient-focused. As someone who gets anxious about dental visits, I was especially grateful for Asmi’s care. She took her time to thoroughly and gently clean each tooth, gave me breaks when I needed them, and kept checking in to make sure I was comfortable. That level of patience and understanding meant so much to me. This was by far the most comfortable dental experience I’ve had, and I’m genuinely happy I went. I would highly recommend Serenity Dental to anyone, especially if you feel nervous about dental visits.

Absolute best dentists and oral hygienists that I've visited in the past 20 years, they are also the most professional and friendliest. The atmosphere is that of positivity and wellness and everybody seems to love their job and love their customers. ALL STAFF MEMBERS do everything they can to make you feel comfortable and accommodated. The prices seem to be at or below what I'm used to ( I've lived all over this country) but the results are much better. Everybody greets you as you walk by and everybody offers you a salutation as you leave. They give you reminder cards, reminder texts and emails if you ask. They even call you if they haven't heard back from you. You're not going to miss an appointment with them and you're never going to regret going. I will never go to another dental office, Dr. Nair is amazing, very nice and caring, she is looking out for your best interest.😁